STORE POLICY
Returns and Exchanges
We do not accept returns due to the personalise nature of our product however, If your item arrives damaged or defective, please contact me within 7 working days with a photo of the damaged item, so we can either arrange a replacement or refund.
Payment
We accept payments by Debit & Credit Card.
Privacy
General Data Protection Regulation (GDPR)
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information. i.e. for custom products which require a name or age.
Information Sharing and Disclosure
The only method of contacting you will be through our Website Chat or by email if I require further information to complete your order. We do not add your email address to any mailing list.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy.
Your Rights
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the Contact Form on our Website or by the email provided below.
Contact Details
For purposes of EU data protection law, I, Rekha Lad, am the data controller of your personal information. If you have any questions or concerns, you may contact me via our Website or email below.